Frequently Asked Questions


  • what is cashback ? How Cashback Works ? How to use FreeKaaMaal cashback
  • How does FreeKaaMaal provide Cashback to its Members?
  • How Can I earn Cashback using
  • Can the User visit the Merchant directly and send receipt to get his/her Cashback?
  • I did not get any confirmation mail after my Purchase from
  • Why my cashback wasn’t tracked or got tracked incorrectly?
  • Where can I see my Cashback Earnings?
  • What does Pending, Confirmed, and Declined Cashback mean?
  • Why my cashback got declined?
  • Why have I not received my Cashback ?
  • In how many days the cashback will get confirmed
  • Where can I see the current cashback offer on your site ?

Promo Balance

  • What is FreeKaaMaal Promo Balance?
  • How can I redeem my promo balance?
  • Is there any limit to Redeem the Promo Balance?


  • How can I redeem my earned Cashback?
  • What are the modes to withdraw my cashback?
  • What is the minimum amount to withdraw the cash back in my account?
  • Why hasn’t my cashback been confirmed yet?
  • How many products can I order in a single transaction and still receive Cashback?
  • How many Orders can the User make and receive cashback in a month on
  • How to verify my mail ID and mobile number for withdrawal ??

Missing Cashback

  • What is a Missing Cashback Request?
  • Why I am not able to raise a missing request?
  • Why My missing Request is rejected?


  • What is the difference between pending and confirmed cashback?
  • In how many days will I receive my cashback for the missing request?
  • Why My cashback is not confirmed after 10 weeks?
  • Why my withdrawal request is declined?
  • Why it is important to fill the cashback claim form?
  • What is the difference between cashback claim form and missing claim form?

Terms & Conditions

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